Hey folks, I’ve been struggling with tracking customer preferences across different categories in my Magento store. Would a CRM help centralize this data, and if so, which CRM would you recommend for this task? I’d love a tool that makes it easier to understand customer behavior and preferences.
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Tracking customer preferences across categories becomes easier with CRMs. Solutions like Amasty, which supports Magento search terms integration, centralize data for better analysis. By understanding customer behavior and preferences, you can make informed decisions to enhance your store’s offerings and improve overall customer satisfaction.